Team Lead, Facilities & Archives
Job Summary
Job Description
Responsibilities
Strategic/Financial
¨ Direct preventive repairs and maintenance procedures and ensure buildings and equipment are well maintained and in optimal working condition.
¨ Ensure that facilities meet government regulations, environmental, health and security standards.
¨ Responsible for the implementation and administration of the banks archiving policy including the safety of documents at designated archiving locations including third party service provider’s facility.
Customer
¨ Establish, implement and monitor Service Level Agreements/Maintenance Agreements with suppliers on all relevant services and ensure they are adhered to promptly.
¨ Create safety awareness, implement safety directives and train staff in Health & Safety.
¨ Negotiate and manage lease agreements where applicable.
¨ Participate in periodic internal and external meetings
Operations
¨ Support activities that ensure current operations, practices and processes are in alignment with corporate objectives and best practices.
¨ Effective management of the facilities; coordinate and arrange third party services of maintenance contractors, suppliers and vendors.
¨ Conduct periodic inspections of facilities, assesses problems and needs, implement improvements in operations as appropriate and ensure that the work environment is clean, secure and well maintained.
¨ Constantly monitor and maintain up to date internal and regulatory Business Operating Permits as it relates to the banks facilities.
¨ Responsible for utilities and communication functionality and efficiency.
¨ Supervise, secure and maintain the Bank's archives and document management system ensuring that all records logged are secured
¨ Prepare periodic management reports detailing performance of team
People
¨ Coordinates and supervises team activities and ensure compliance with the Bank’s operating policies, controls and procedures.
¨ Monitor/manage performance of subordinates against pre-assigned goals.
Reports
Key Performance Indicators
¨ Cost optimization (claims, premium negotiation, etc)
¨ Audit rating
¨ Service quality rating
¨ Variance to agreed contract SLA (TAT)
¨ Number of days with no security or safety violations or incidents
People Management Responsibilities
Competencies Required
Organisational Competencies
¨ Professional Attributes
¨ Business Knowledge
¨ Personal Attributes
Functional Competencies
¨ Negotiation
¨ ICT Skills
¨ Supply Management
¨ Service Delivery Management
¨ Facilities Maintenance
¨ Expense Management
¨ Vendor Management
Inventory Management
Job Specification
Qualifications & Certifications
¨ A University degree in any relevant discipline.
Post-graduate and/or professional qualification is an advantage
Working Experience
¨ 3 – 4 years work experience within the Banking industry.
