Responsibilities
Operations
¨ Develop and implement anti-fraud strategies and frameworks across the organization;
¨ Conduct regular fraud risk assessments and vulnerability tests across all banking platforms;
Manage the investigation and resolution of internal and external fraud cases, including digital and system-related fraud;
¨ Collaborate with internal departments (IT, Legal, Compliance, Audit, etc.) to ensure robust fraud detection and prevention systems are in place;
¨ Monitor suspicious transactions and red flags using fraud detection software and analytics;
¨ Review and improve existing fraud prevention and detection tools, methodologies, and reporting systems;
¨ Coordinate fraud awareness training for staff and partners, enhancing the organizational response to fraud risks;
¨ Monitor and report on fraud trends, potential risks, and control weaknesses to senior management;
¨ Manage relationships with external fraud detection agencies, regulatory bodies, and law enforcement as needed;
¨ Develop and implement policies and procedures for reporting suspected fraud;
¨ Lead the creation of the bank’s fraud policy and update it regularly in line with changing trends and regulations;
Perform other duties as assigned
Reports
¨ Fraud Investigation Report
¨ Daily, Weekly, and Monthly Fraud Control Activity Report
Risk Assessment Report
Key Performance Indicators
¨ Reduction in fraudulent activities and losses;
¨ Timely detection and resolution of fraud cases;
¨ Compliance with regulatory requirements related to fraud;
¨ Accuracy and timeliness of fraud risk reports;
Effectiveness of fraud awareness training.
¨ Professional Attributes
¨ Business Knowledge
¨ Personal Attributes
Functional Competencies
¨ Fraud Risk Management
¨ Financial Crime Investigation
¨ Regulatory Compliance (AML/CTF)
¨ Data Analytics for Fraud Detection
¨ Systems/Technology for Fraud Prevention
Vendor and Stakeholder Management
Job Specifications
Qualifications & Certifications
¨ A University degree in Accounting, Finance, IT, or related disciplines;
Certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), or equivalent.
Working Experience
5-7 years of experience in fraud prevention, detection, investigation, or a related role