Responsibilities
Strategic/Financial
¨ Develop and implement the framework for monitoring and managing the units within Clearing.
¨ Identify and propose international best practices for clearing
Operations
¨ Draft / proof read correspondence for own unit
¨ Supervise and control activities in the clearing centre
¨ Process Outward clearing to GHIPSS
¨ Authorize all transactions processed in the unit
¨ Authorize outward clearing items
¨ Authorize inward clearing items
¨ Authorize ACH transactions (Direct debits/Credits)
¨ Authorize Standing Instructions
¨ Communicate net clearing position to treasury
¨ Ensure Call over of daily transactions is done
¨ Ensure daily proofing/reconciliation of accounts/GL
¨ Ensure that all queries pertaining to own unit are resolved within agreed timelines
¨ Prepare volume statistics and activity report.
¨ Ensure that daily check list is in place and adopt by unit
¨ Ensure that settlement position is advised to the appropriate quarters promptly
¨ Continuous operational improvement to improve service delivery.
¨ Ensure process automation/improvement
¨ Any other assigned responsibilities
People
¨ Supervise activities of department members and provide coaching, mentoring and training as appropriate
¨ Monitor/manage performance of subordinates against pre-assigned goals and conduct performance appraisals as required
Reports
Volume statistics and activity report - periodic
Key Performance Indicators
¨ % variance to agreed contract service level (fulfilment and maintenance) Dishonour Workflow and Exception Item Management
¨ Number of outstanding direct debit disputes and claims (weekly)
¨ Satisfactory audit rating
¨ Error rate <1%
¨ Achieve a service quality rating of >85
¨ Age of all items in clearing GL
Competencies Required
¨ Professional Attributes
¨ Business Knowledge
¨ Personal Attributes
¨ Leadership Skills
Functional Competencies
¨ Operations & Control
¨ Payment & Settlement
¨ Relationship Management
¨ Accounts & Clearing
¨ Transaction Processing
¨ Cash Holding Management
¨ Consumer Lending (Loans)