OPERATIONS & LIAISON OFFICER - LIBERIA

Gurus HR Consultancy Group is recruiting on behalf of its client, Hanley Energy Limited, an energy and infrastructure company focused on delivering solar energy, transmission lines, and technology-driven energy solutions across Africa. We are seeking a smart, proactive, highly organised, and results-oriented Country Operations & Liaison Officer to represent Hanley Energy on the ground in Liberia and support day-to-day operations, stakeholder coordination, documentation, data gathering, logistics, and project implementation activities. The successful candidate will liaise with government authorities, partners, vendors, and implementation teams; coordinate on-the-ground requirements; manage documents and information; support project activities and logistics; gather and report relevant data; and provide clear, accurate, and timely updates to management. The ideal candidate should have excellent communication and follow-up skills, strong attention to detail, good stakeholder-management abilities, knowledge of the Liberian operating environment, and the ability to work independently while maintaining a high level of professionalism and accountability.

Job Description: 
 
1. Operations & On-Ground Coordination: 
● On-Ground Representation: Act as the organisation’s primary on-ground 
representative in Liberia, supporting management with day-to-day operational 
activities and ensuring smooth execution of assigned tasks. 
● Operational Coordination: Coordinate local activities, meetings, site visits, 
appointments, transportation, accommodation, document movement, 
deliveries, and other logistical requirements. 
● Task Follow-Up: Proactively follow up with stakeholders, vendors, 
government offices, partners, and implementation teams to ensure activities 
and commitments are completed on time. 
● Problem Solving: Handle routine operational issues independently, identify 
challenges early, and escalate important matters to management when 
required. 
 
2. Stakeholder Liaison & Communication: 
● Government & Institutional Liaison: Liaise with government authorities, 
ministries, agencies, institutions, project partners, vendors, and other 
stakeholders on behalf of the organisation. 
● Professional Communication: Communicate confidently and professionally 
through email, phone, meetings, WhatsApp, and other communication 
channels. 
● Relationship Management: Build and maintain positive working relationships 
with key stakeholders and ensure timely communication and follow-up. 
● Management Communication: Provide clear, concise, and timely updates to 
management on activities, pending matters, issues, and stakeholder 
responses. 
 
3. Documentation & Data Management: 
● Document Management: Collect, submit, organise, scan, file, and track 
company and project-related documents. 
 
● Data Gathering: Gather project, operational, stakeholder, field, and market
related information from reliable sources. 
● Data Verification: Verify information collected from government offices, 
project sites, vendors, partners, and implementation teams before reporting. 
● Records & Tracking: Maintain organised trackers for documents, tasks, 
stakeholder follow-ups, approvals, submissions, and other operational 
activities. 
 
4. Project & Implementation Support: 
● Implementation Coordination: Work closely with project and technical 
implementation teams to support smooth execution of activities in Liberia. 
● Field Support: Participate in site visits, meetings, inspections, training 
programmes, workshops, and other project activities when required. 
● Technical Understanding: Develop a basic understanding of project 
requirements, technical activities, deliverables, and implementation processes 
to effectively coordinate with technical teams. 
● Progress Verification: Follow up on implementation activities and provide 
factual updates on progress, delays, gaps, or issues identified on the ground. 
 
5. Logistics & Administrative Support: 
● Local Logistics: Arrange transportation, accommodation, meetings, site visits, 
document drop-offs/pick-ups, equipment movement, and other operational 
requirements. 
● Vendor Coordination: Coordinate with local vendors, service providers, 
consultants, and contractors for operational requirements and follow-ups. 
● Meeting & Event Support: Support the organisation of meetings, workshops, 
training sessions, project events, and stakeholder engagements. 
● Administrative Support: Handle general administrative and operational 
activities required for the smooth functioning of the organisation’s activities in 
Liberia. 
 
6. Reporting & Management Support: 
● Progress Reporting: Provide regular updates to management on completed 
activities, ongoing tasks, pending actions, and upcoming requirements. 
● Action Tracking: Maintain action trackers and follow up with responsible 
stakeholders to ensure timely closure of assigned tasks. 
● Issue Escalation: Identify risks, delays, discrepancies, or operational 
challenges and communicate them to management at the appropriate time. 
● Information Management: Consolidate information from multiple sources and 
present it to management in a clear, structured, and actionable manner. 
 
7. Research & Continuous Improvement: 
● Local Research: Conduct basic research and gather information on local 
stakeholders, institutions, regulations, vendors, services, and project-related 
requirements. 
● Process Improvement: Identify opportunities to improve operational 
processes, documentation, communication, coordination, and reporting. 
● Resourcefulness: Find practical solutions to on-ground challenges and work 
independently when required. 
 
❖ Desired Candidate Profile/ Required Experience & Qualifications: 
● Educational Background: 
○ Bachelor’s degree in Business Administration, Operations Management, 
Project Management, Public Administration, Management, Communications, 
or a related field.  
● Experience: 
○ 2–5 years of experience in operations, administration, project coordination, 
liaison, field operations, or a similar role. 
○ Experience working with government institutions, corporates, NGOs, 
development organisations, or large-scale projects is highly preferred. 
○ Experience in stakeholder coordination, field operations, documentation, 
logistics, or project implementation is an advantage. 
○ Experience working with technical or implementation teams is a plus. 
 
● Skills: 
○ Excellent verbal and written English communication skills. 
○ Strong stakeholder management and liaison skills. 
○ Strong follow-up, coordination, and organisational skills. 
○ Ability to collect, verify, organise, and report information accurately. 
○ Good knowledge of Microsoft Office / Google Workspace, particularly 
Excel/Google Sheets and document management. 
○ Ability to understand basic technical and project-related requirements. 
○ Strong problem-solving and decision-making abilities. 
○ Ability to prepare clear and concise reports and management updates. 
○ Good understanding of local logistics and operational coordination. 
○ Willingness and ability to travel within Liberia when required. 
 
● Attributes: 
○ Smart, proactive, resourceful, and highly dependable. 
○ Strong communicator who is confident dealing with senior stakeholders. 
○ Strong ownership and ability to work independently with minimal supervision. 
○ Highly organised with strong attention to detail. 
○ Professional, mature, and trustworthy. 
○ Comfortable working in a fast-paced and dynamic environment. 
○ Able to manage multiple priorities and follow up consistently until completion. 
○ Strong sense of responsibility as the organisation’s person on the ground in 
Liberia. 
○ Able to identify problems early and communicate them clearly to management

HOW TO APPLY: Interested candidates should send their updated Resume/CV and Cover Letter to career@gurushrconsultancy.com. Candidates may also register and apply directly online, or apply without registration, through the Gurus HR Consultancy Group Job Board: https://gurushrconsultancy.com/jobboard. For any clarification regarding the position or application process, please call +231 886 540 460.