Teller

Company Overview:
Bpay Limited, a subsidiary of BanffPay Limited, is a licensed financial institution regulated by the Central Bank of Liberia. Operating as a Bureau de Change and Money Remittance Business, Bpay is building the largest
financial services distribution network in Liberia. BanffPay Limited, the parent company of Bpay, is licensed in Canada, Nigeria, and Sierra Leone, with operations spanning over 20 countries worldwide.
Role Overview:
The Teller will be responsible for handling customer transactions and ensuring accurate processing of cash deposits, withdrawals, foreign exchange transactions, and remittances. This role requires attention to detail, excellent customer service skills, and adherence to financial compliance regulations.

Key Responsibilities:

Transaction Handling:
o Process customer transactions, including deposits, withdrawals,
and currency exchanges.
o Ensure proper documentation and verification of transactions.
Customer Service:
o Assist customers with inquiries about financial services and
transaction processes.
o Provide prompt and courteous service to enhance customer
satisfaction.

Compliance & Security:
o Adhere to regulatory guidelines and internal controls to prevent
fraud.
o Maintain accurate records of transactions and reports.
Cash Management:
o Ensure accurate counting, balancing, and reconciliation of cash
transactions.

o Report any discrepancies or suspicious activities to the
appropriate authority.
Reporting & Documentation:
o Maintain proper records and prepare reports for management.
o Support audit and compliance requirements by ensuring
documentation accuracy.

Key Attributes
 Accuracy & Attention to Detail: Ensures precise financial
transactions, documentation, and cash handling.
 Customer Service Excellence: Ability to assist customers
professionally, resolve inquiries, and enhance their experience.
 Integrity & Trustworthiness: Handles financial transactions with honesty and follows strict security protocols.
 Numerical Proficiency: Strong mathematical skills to handle
currency exchange, remittance transactions, and account
reconciliations.
 Efficiency & Time Management: Ability to manage high transaction volumes while maintaining accuracy and speed.
 Communication Skills: Effectively explains financial processes,
policies, and transaction details to customers.
 Problem-Solving Ability: Quickly identifies discrepancies or
suspicious activities and follows proper escalation procedures.

Why Join Bpay?
 Opportunity to shape and lead operational excellence in a fast-growing fintech company.
 Work in an innovative and dynamic environment with global exposure.
 Be part of a company promoting financial inclusion in Liberia.

Application Process:
Interested candidates are encouraged to submit their resume and a cover letter detailing their qualifications and vision for Bpay Limited Liberia to [Bpayjobs@gmail.com].
Bpay Limited is an equal opportunity employer committed to diversity and inclusion.